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Psshaw! Good Guys Were Rude Guys

The demise of the Good Guys may have been due to their lack of response to changing consumer tastes, but anyone who shopped in one of these stores in the last 5 years might see it differently: they had some of the rudest salespeople and worst attitudes toward unhappy customers returning products of any of the consumer electronics stores. Bad customer service will kill any business – especially when competitors focus on making the customer happy.

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